Last updated: October 26, 2026.
1. Identification details of the owner
In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), the details of the owner of this website (carmove.es) are provided:
- Owner: CarMove Europe SL (hereinafter, "CARMOVE").
- NIF: B-88289475.
- Registered address: Calle Alfonso XII, 62 – 28014 Madrid (Spain).
- Registration details: registered in the Madrid Commercial Registry, volume 38,534, folio 58, sheet M-685307, 1st entry
- Email: info@carmove.es.
- Phone: (+34) 91 013 30 10.
2. Purpose and acceptance
This Legal Notice governs access to and use of the website carmove.es, through which CARMOVE provides information about its self-drive car rental services with home delivery and collection in Madrid and allows reservations. Access to the website confers the status of user and implies acceptance of this Legal Notice in the version published at any given time. If you do not agree, please do not use the website.
3. Terms of use
The user agrees to make proper and lawful use of the website and its content, in accordance with the law, good faith, and public order, and not to use them for illegal activities, to damage CARMOVE's or third-party systems, or to introduce viruses or any other system that may cause damage. CARMOVE may modify the website's presentation, configuration, and content at any time.
4. Reservations and contracting
Reservations made through the website are governed by the Contract terms and conditions, which the user expressly accepts before completing each booking. The user can manage their bookings, payments, and documents in the Customer area.
5. Intellectual and industrial property
All content on this website—text, photographs, graphics, logos, trademarks, design, and code—is the property of CARMOVE or third parties who have authorized its use, and is protected by intellectual and industrial property laws. Its reproduction, distribution, public communication, or modification is prohibited without express authorization, except for personal and private use.
6. Liability
CARMOVE strives to ensure that the information on the website is accurate and up-to-date, but does not guarantee the absence of errors or uninterrupted service availability, and is not liable for damages resulting from interruptions, technical failures, or misuse of the website by the user. Prices and availability shown are subject to confirmation during the booking process.
The website may include links to third-party sites. CARMOVE does not control or assume responsibility for their content, and the links do not imply any relationship with those third parties beyond what is stated.
7. Data protection and cookies
The processing of users' personal data is described in the Privacy policy, and the use of cookies in the Cookie policy, where you can also configure your preferences at any time.
8. Claims
The user can direct any query or complaint to info@carmove.es or to the address indicated in section 1. CARMOVE has official complaint forms available for consumers and users.
9. Applicable law and jurisdiction
This Legal Notice is governed by Spanish law. Any dispute will be resolved in the courts and tribunals that correspond according to law; when the user is a consumer, those of their domicile.