Questions on your Car Rental
How can we help you?
The cost of a cheap car rental in Madrid with CarMove starts from 50€ per day* Depending on the season.
The price increases according to the model and characteristics of the vehicle you choose.
No! Our rates are clear and transparent. There are no additional costs or supplements. The cost we offer in the contract is what you pay, no more, no less.
This is one of the biggest advantages of our service. With our agency it is not necessary to pay any deposit if you meet the rental requirements, we will only ask for a deposit on the first rental you make with us.
If you are over 23 years old and have two years of driving license, go ahead! Rent a car with us and enjoy your own tour during your trip.
To hire our car rental service it is necessary to present an identity document and driving license, valid for at least 6 months, and the latter must be at least 2 years old.
Of course you can! With CarMove it is possible to rent cars with non-EU foreign permits, with certain special conditions for the case. Ask our team for more information about this service.
Easy and fast: select the dates of the car rental and select the place where you want us to take it. We will contact you to confirm the reservation. Then, you just have to wait for our professionals, who will take your car where you asked for it. You won't regret it!
If you use our website, you can make the payment online. But if you prefer, you also have the possibility to pay our agents at the moment of picking up the car. Enjoy the benefits of booking and paying directly from the web.
In your reservation request you will be able to check the pick up place. If it is not correct, you can change it. Contact our agents to change it. We don't want you to waste a minute of your trip!
Don't worry about pick-up! Our team will contact you to make it easy to find your rental car. You will be able to pick it up wherever it suits you best and you won't need to move around too much with your luggage.
Yes! This is another advantage that positions us as a leading agency in the car rental market in Madrid. Our professionals will take the vehicle wherever you need it, at no additional charge.
Our car rental service includes all risk insurance. The safety of all our customers is an absolute priority.
Of course we do! To overcome this concern, we include a geolocation system that prevents you from getting lost. We want to optimize your experience so that you enjoy the trip 100%.
Our fuel policy is Full/Full: we deliver the rental car with a full tank and at the time of return you must fill it up.
If for any reason you cannot refuel before delivering the vehicle, you will have to pay for the refueling and an additional €10 handling fee.
The reservation can be for a couple of hours or for a month (maximum rental period).
If your stay exceeds one month, ask our agents about more beneficial options. Our goal is to offer you an efficient service according to your needs.
The rental days are counted per 24 hours. However, as a courtesy of our agency, if you need an additional 2 hours of margin to deliver your car.
That's right! Please let us know in advance so that we can offer you a solution due to the high demand we may experience.
If you want to extend the reservation or delivery time, simply notify the change at least 2 hours in advance. Keep in mind that the more advance notice, the greater the security in the availability of the car.
Yes! Our professionals only require one hour in advance (minimum time) to take the rental car where you need it. You ask for it, you have it. You enjoy touring Madrid and its surroundings with our rental cars.
As in the collection of the rental car, the return is done at the place of your choice, at no additional cost. Our differential advantage is to be able to pick up and return at the place indicated by the customer for their convenience.
If you need to make a modification, no problem! Please let us know in advance. We want all our customers to enjoy an efficient service.
Of course! The model of the rental car depends 100% on your choice. Only in exceptional cases due to lack of availability we will offer a similar option.
The type of box is also according to your preference. Our car rental fleet includes manual and automatic vehicles.
The city of Madrid has multiple options for parking: blue zones, the most economical and green zones, at street level. There are also subway parking and authorized parking lots.
Ask our agents where to park in the specific area you want to visit.